Watchdog: 30% of Text Messages Sent to VA Suicide Hotline Went Unanswered

Guess 30 percent of suicidal veterans can just go kill themselves for all the VA apparently cares…

Via The Hill:

Almost 30 percent of text messages sent as a test to a crisis hotline for suicidal veterans went unanswered, according to a Government Accountability Office (GAO) report released Monday.

“Our tests of text messages revealed a potential area of concern,” the report reads.

The GAO report follows a scathing inspector general report from February that found some calls to the hotline were going to voicemail or didn’t receive immediate attention.

The inspector general report prompted backlash in Congress, and the Department of Veterans Affairs (VA) in turn promised to fix issues in answering calls to the hotline.

(read more)

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