General Info

Shipping Policy

Orders
In stock orders will ship within 24 hours via the method the customer picks upon checkout. This shipment method can not be changed after item has shipped from our warehouse. Order verification and shipping information will be sent via email from Survival Media Group to the customer shortly after the order is placed. Any shipping delays will be emailed to the customer as we receive them.

Ammunition
All Ammunition ships signature required. We cannot accept any returns on bullets or ammunition.

Shipping Method
Shipping options are available at checkout, orders over $100.00 will require a signature upon receipt.

Damaged in Transit
If you receive packages damaged in shipment, keep all packaging and take pictures of the damages. Please call Survival Media Group LLC customer service immediately at (888) 501-3210 and you will receive instructions on how to handle the problem.

Defective Merchandise
Defective merchandise should be returned to Survival Media Group LLC within 10 days, please call customer service immediately at (888) 501-3210

Address:
Survival Media Group | 2024 W. 15th Street, Suite F. #411 Plano, Texas 75075

Phone:
(888) 501-3210
If you reach our voice mail, please leave a detailed message with your contact information and you will be contacted within 24 hours.